Privacy Policy
Last updated: 3 May 2026
1. Data Controller
The controller for the personal data collected via the website https://biancabrotto.com is:
Bianca Brotto Via Montale 14, 25080 Manerba del Garda (BS), Italy Email: info@qualityholiday.net Telephone: +39 340 461 5959 Website: https://biancabrotto.com
2. Types of Data Collected
2.1 Data provided voluntarily by the user
Through the contact form on the website, we collect the following personal data:
- First name and surname
- Email address
- Phone number (optional)
- Desired dates of stay
- Number of guests
- Pet presence
- Property of interest
- Any special notes or requests
This data is provided voluntarily by the user when filling out the availability and price request form.
2.2 Data collected automatically
During website navigation, technical data may be collected automatically, such as:
- IP Address
- Browser and device type used
- Pages visited and duration of visit
- Date and time of access
This data is collected through technical and functional cookies necessary for the proper functioning of the website. For more information, please refer to our Cookie Policy.
3. Purposes and Legal Bases for Processing
The personal data collected is processed for the following purposes:
a) Management of availability and price requests Legal basis: performance of pre-contractual measures taken at the request of the data subject (Article 6(1)(b) GDPR). The data are used exclusively to respond to the request sent via the contact form.
b) Statutory obligations Legal basis: legal obligation (Article 6, paragraph 1, letter c) GDPR). Data may be processed to comply with obligations established by current legislation.
c) Technical operation of the site Legal basis: legitimate interest of the controller (Art. 6(1)(f) GDPR). Technical cookies necessary for the website's operation are used without requiring prior consent.
d) Non-technical cookies (YouTube, Google Fonts, reCAPTCHA) Legal basis: consent of the data subject (Article 6(1)(a) GDPR). These services are only activated upon explicit consent via the cookie banner.
4. Treatment and Storage Methods
The personal data collected via the contact form are:
- Received via email at the address info@qualityholiday.net
- Stored securely in the website's WordPress database
- Handled manually by the Controller to respond to the request
Data is not transferred to third parties for marketing, profiling, or advertising purposes.
Shelf life The data is kept for the time strictly necessary to manage the request and, in the case of a contractual relationship, for the period required by legal obligations (typically 10 years for fiscal documentation). Requests not followed by a booking are deleted within 12 months.
5. Third-Party Services
The website uses the following third-party services, which may collect personal data:
5.1 YouTube (Google LLC)
The website embeds videos via YouTube. When a YouTube video is played, Google may collect data on the user. YouTube is operated by Google LLC, based in the United States. YouTube videos are uploaded in “privacy-enhanced mode” where possible. Google Privacy Policy: https://policies.google.com/privacy
5.2 Google Fonts (Google LLC)
The website uses Google Fonts to load typographic fonts. This service may transmit the user's IP address to Google servers in the USA. Google Privacy Policy: https://policies.google.com/privacy
5.3 Google reCAPTCHA (Google LLC)
The site uses Google reCAPTCHA to protect forms from spam and automatic abuse. This service collects hardware and software data and sends it to Google for analysis. Google Privacy Policy: https://policies.google.com/privacy
5.4 WordPress and Elementor
The website is built on WordPress with Elementor. These tools use technical cookies to ensure the proper functioning of the site. They do not collect personal data for profiling purposes.
5.5 Contact Form 7
The contact form is made with Contact Form 7. Data entered into the form is transmitted via email to the Data Controller and stored in the WordPress database. Contact Form 7 does not share data with third parties.
5.6 MotoPress Hotel Booking
The site uses MotoPress Hotel Booking for managing the availability calendar. Any enquiry data is stored in the WordPress database and received via email by the Owner.
6. Transfer of Data to Third Countries
Some third-party services (Google LLC for YouTube, Google Fonts and reCAPTCHA) involve the transfer of data to the United States. Such transfers are carried out in compliance with the guarantees provided by the GDPR, particularly on the basis of the Standard Contractual Clauses approved by the European Commission, or other recognised transfer mechanisms.
7. Data Subject Rights
In accordance with Articles 15-22 of the GDPR, the data subject has the right to:
- Access obtain confirmation that data concerning them is being processed and receive a copy thereof
- Correction: obtain the correction of inaccurate or incomplete data
- Cancellation (“right to be forgotten”): obtain the erasure of one's personal data
- Limitation obtain restriction of processing in certain circumstances
- Portability To receive data in a structured, machine-readable format
- Opposition to object to the processing of their data at any time
- Withdrawal of consent withdraw consent at any time, without prejudice to the lawfulness of the previous processing
To exercise these rights, you can contact the Data Controller using the contact details provided in point 1.
8. Right to Complain
The data subject has the right to lodge a complaint with the Personal Data Protection Authority (Garante Privacy), located at Piazza Venezia 11, 00187 Rome, website: www.garanteprivacy.it.
9. Biscuit
For detailed information on the cookies used by the site, please refer to our Cookie Policy, available on the dedicated page of the website.
10. Data Security
The Data Controller adopts adequate technical and organisational measures to protect personal data from unauthorised access, loss, destruction or disclosure. The site uses the HTTPS protocol for secure data transmission.
11. Changes to the Privacy Policy
The Data Controller reserves the right to amend this notice at any time. Amendments will be published on this page with an indication of the update date. Please consult this page periodically.
12. Contact
For any questions regarding this notice or the processing of personal data:
Bianca Brotto — Quality Holidays Via Montale 14, 25080 Manerba del Garda (BS), Italy Email: info@qualityholiday.net Telephone: +39 340 461 5959 Website: https://biancabrotto.com